Refund & Cancellation Policy
Last updated: 5 October 2026
This policy applies to all 1:1 sessions (₹99 each) booked on bitbytetechie.com. To cancel or reschedule, reply to your booking confirmation email or write to[email protected] with your name and booked time.
1. If you cancel
| When you cancel | What you get |
|---|---|
| 24 hours or more before the session | Full refund of ₹99, or a free reschedule |
| Less than 24 hours before the session | No refund, but one reschedule may be offered at my discretion |
| You don't join (no-show) | No refund |
2. Rescheduling
You can reschedule once, free of charge, if you ask at least 24 hours before the session. The new time depends on available slots.
3. If I cancel or can't join
If I cancel, or the session can't take place because of a problem on my side, you get your choice of a full refund or a new slot.
4. Technical problems
If the session is cut short by a connection problem, we will continue it, or move the remaining time to a new slot. If that isn't possible, contact me and I will review it fairly.
5. How refunds are paid
- Refunds go back to the original payment method (UPI, card, etc.) through Razorpay.
- Once I approve a refund, it usually reaches your account within 5–7 working days, depending on your bank.
6. Payment taken but no booking
If money was deducted but you did not receive a booking confirmation, email me with the payment reference. I will either confirm your booking or refund the full amount.